Description based on the Specified Commercial Transactions Act

Distributor

m-design

 

Person in Charge

Momoko Kawakami


address

〒254-0014

Shinomiya, Hiratsuka City, Kanagawa Prefecture (omitted)

*If a consumer requests disclosure of their address, we will promptly disclose it.

telephone number

*If a consumer requests disclosure of their phone number, we will promptly disclose it.


Reception time

10:00-18:00 (Excluding weekends and holidays)


email address

m@m-design.life


Product sales price

Please refer to each product page.


Required fees other than the product

·Delivery charge

[Domestic] Click Post 300 yen

Free shipping for purchases over 8,000 yen

[Overseas] EMS

Delivery fees vary by area.

payment method

Credit card payment

Paidy

  • Each month, we will close the billing process at the end of the month and issue an invoice on the 1st of the following month. We will also notify you by email or SMS (short message) by the 3rd of the month.
  • Payment methods include convenience store payment (via convenience store terminals), bank transfer and direct debit.
  • The payment due date is the 10th for convenience store payments and bank transfers. For direct debit payments, the payment will be debited on the 12th*. However, for January and May, the payment may be debited on the 20th*.
  • Depending on the payment method, a fee will be charged for each monthly payment (billing). For convenience store payments, the maximum fee is 390 yen (tax included), and for bank transfers, the customer will be responsible for the transfer fee. For direct debit payments, no payment fee will be charged.
payment method convenience store Account transfer

(Automatic deduction from your bank account)

 Bank transfer
Payment date Until the 10th 12th* Until the 10th
Commission paid

* Only charged once a month, regardless of frequency of use

 Up to 390 yen (tax included) 0 Yen Transfer fees vary depending on the financial institution.

*If a bank holiday falls on a day other than the bank holiday, the next business day

 

Payment period

Credit card payment: Payment is confirmed when you order the product.

 

Delivery time of the product

We will ship your order within 14 days from the date of order.

Products with "3 week shipping" option selected will be shipped within 21 days.


Returns and Exchanges

In the case of a defective product or a mistake made by our company, we will bear the cost.
If there is any damage or other accident during delivery, please contact us immediately. We will deal with it as soon as possible.
Please check below for eligibility.

[Returnable]
In the case of "defective products/mistakes in our products"

[Return period]
Exchanges and refunds will be available if you contact us within 7 business days of purchase.

[Return Method]
Please contact us by email or via the contact page.