Description based on the Specified Commercial Transactions Act
Distributor
m-design
Person in Charge
Momoko Kawakami
address
〒254-0014
Shinomiya, Hiratsuka City, Kanagawa Prefecture (omitted)
*If a consumer requests disclosure of their address, we will promptly disclose it.
telephone number
*If a consumer requests disclosure of their phone number, we will promptly disclose it.
Reception time
10:00-18:00 (Excluding weekends and holidays)
email address
m@m-design.life
Product sales price
Please refer to each product page.
Required fees other than the product
·Delivery charge
[Domestic] Click Post 300 yen
Free shipping for purchases over 8,000 yen
[Overseas] EMS
Delivery fees vary by area.
payment method
Credit card payment
Paidy
- Each month, we will close the billing process at the end of the month and issue an invoice on the 1st of the following month. We will also notify you by email or SMS (short message) by the 3rd of the month.
- Payment methods include convenience store payment (via convenience store terminals), bank transfer and direct debit.
- The payment due date is the 10th for convenience store payments and bank transfers. For direct debit payments, the payment will be debited on the 12th*. However, for January and May, the payment may be debited on the 20th*.
- Depending on the payment method, a fee will be charged for each monthly payment (billing). For convenience store payments, the maximum fee is 390 yen (tax included), and for bank transfers, the customer will be responsible for the transfer fee. For direct debit payments, no payment fee will be charged.
| payment method | convenience store | Account transfer
(Automatic deduction from your bank account) |
Bank transfer |
|---|---|---|---|
| Payment date | Until the 10th | 12th* | Until the 10th |
| Commission paid
* Only charged once a month, regardless of frequency of use |
Up to 390 yen (tax included) | 0 Yen | Transfer fees vary depending on the financial institution. |
*If a bank holiday falls on a day other than the bank holiday, the next business day
Payment period
Credit card payment: Payment is confirmed when you order the product.
Delivery time of the product
We will ship your order within 14 days from the date of order.
Products with "3 week shipping" option selected will be shipped within 21 days.
Returns and Exchanges
In the case of a defective product or a mistake made by our company, we will bear the cost.
If there is any damage or other accident during delivery, please contact us immediately. We will deal with it as soon as possible.
Please check below for eligibility.
[Returnable]
In the case of "defective products/mistakes in our products"
[Return period]
Exchanges and refunds will be available if you contact us within 7 business days of purchase.
[Return Method]
Please contact us by email or via the contact page.